UX RESEARCH AND SURVEYS
Understanding the people behind the interface.
A structured research project that turns participant stories into clear product direction — from the initial problem statement through validated findings.
ROLE · UX RESEARCHER
METHODS · INTERVIEW
YEAR · 2026
01 / APP DESIGN
Music discovery becomes a friendly competition.
This social music app helps people discover new songs, build playlists, and turn shared taste into a playlist battle. A user starts with a theme—like “best workout songs” or “songs for a road trip”—then invites friends to submit tracks or vote on the strongest picks.
Listeners can browse music, hear previews, compare playlists, cast votes, and follow the battle through to its final results.
First before we can start to design an interface that would achieve this task, we have to do crucial research into what makes a good listening app, such as user frustrations that are already present as well as things that are valued in music apps already. Below are findings from a personal interview as well as survey results.
02 / INTERVIEWS
Hear how people share their music.
Some questions asked to a potential user to investigate potential interface problems, what users want to see in a music software/app, etc.
01
What's your biggest complaint about your music app?
02
What makes a playlist feel personal, collaborative, or competitive?
03
What would make you want to vote for a friend’s playlist battle entry?
03 / PERSONA
The listener behind the playlist.
A visual profile on a potential user of this app, exploring interests, hobbies, demographic and background to create a persona when developing a music app. Developing a user persona is crucial to understanding the type of people you're designing for.
04 / SURVEY FINDINGS
Other patterns worth measuring.
Apart from a interview, a survey was conducted measuring music app daily usage, user frustrations, favorable interfaces, etc.
Findings from the survey conducted founded that on average, Apple music users had higher frustrations with their chosen music app than Spotify users.
05 / FINDINGS
What the research made clear.
Distill the important patterns into a few direct takeaways. Pair each finding with the evidence that supports it, then describe how it shaped the next decision.
01 — Simple interfaces that are used for simple tasks are favored over overly complicated interfaces.
02 — Frustrations within music softwares/apps are frequent, often not allowing for a good user experience.
03 — Designers when redesigning apps or creating new music apps should have a simple and clear interface, working on a better user experience that allows frustrations from users to be avoided.